The term “Virtual Office” implies space utilization, but a full application includes professional live communications.
Communications services for your Virtual Office
Remote receptionist – A team of workers in an office environment working remotely, using high-tech Computer Telephone Integration software, to replace a traditional receptionist.
Virtual assistant – A virtual assistant is often a “lone eagle” working from home, who rarely meets their clients face-to-face. A virtual assistant typically has no access to CTI Software. Rates run $25 an hour and up.
Answering services/call centers operate from a centralized location for the purpose of receiving and transmitting a large volume of requests by telephone. Users lament problems of security, impersonal staff with high turnover, language barriers, translation errors and a less-than-professional image. When selecting an answering service, look for one based in your own country so that there are no language barriers.
Voicemail is a low-cost technology that stores voice messages electronically. In customer service applications, voicemail has limitations. Used for customer service, voicemail has become synonymous with frustration. The complaints are legion and have inspired spoofs on the voicemail experience. Studies also show that up to 75% of callers simply hang up when their call is answered by a machine.
Phone answering service – Virtual office phone answering service bridging the gap between you and your numerous clients.
Space services for your Virtual Office
Professional address – A prestigious building to be used as the business address. A professional address alleviates the privacy and personal security concerns of running a home-based business. A user can expand into new markets by utilizing a provider with multiple locations to establish a professional presence in the desired growth markets.
Mailing address – The professional address can be used for accepting, sending and forwarding mail without the connotations of a PO box. Under US law, a PO box is to be clearly indicated and so not conducive for most corporate entities in this regard. Some VO providers offer 24/7 access to individually assigned and locked mailboxes. This allows the staff of a VO user to have a centralized location as a convenient vehicle for the secure transfer of paper documents 24/7. A mail-only provider may be subject to USPS CMRA regulations.
Reception courtesies – Receptionists at the business address can receive and sign for incoming overnights, deliveries, packages and provide document drop-off/pick-up services. On-site witnesses and notaries may be available, depending on the provider.
Business meeting space – The on-demand use (hourly, daily or weekly) of conference rooms and offices for meetings. Meeting space can often be rented at short notice.
Casual workspace – As an alternative to the distractions of co-working or the interruptions of a home office, office space is available on an occasional or “drop-in” basis, either hourly, daily or monthly.
Executive suite – A small percentage of VO users lease space full-time time.
On-site amenities – A full-service virtual office will provide broadband Internet, fax-copier-printer, advanced phone features, conference calling, video conferencing, kitchenette and a business-worthy lobby/waiting area.
Virtual office solution – Virtual office solution gives dual advantages in whichever city you need and a reputed business address which would marginalize the gap created by established brand value.
Live virtual receptionist – A virtual answering service is an automated system with a live virtual receptionist. These kind of services can be enjoyed without purchasing expensive equipment.
Other services – Other services may include creation of a website, business cards, attorney consultations.
Virtual Office in Belgium
Parkoffice makes your good impression. Discover a lot of advantages of virtual offices.
Virtual offices offer your business partners a local contact on a exclusive address, without your actual presence. Your contacts enjoy our personal approach, while you enjoy a professional image.
A virtual office offers lots of possibilities: you have an address with charisma for your company’s registered office, your mail is received and treated by our services and you have your own telephone number with professional telephone service. Moreover you are granted a 25% discount when you want to hire an office or meeting room.
What is a virtual office?
A personal touch, a professional image.
Can you imagine what a virtual office really is? In the last few years this trendy concept has gathered a great deal of popularity and the reasons why are obvious. Especially in Parkoffice, where the notion ‘virtual office’ gets an altogether different interpretation.
After all a virtual office needs to be more than just a mailbox and an answering machine. To these necessary basics, Parkoffice adds a human aspect, using the most advanced technology. Thus your customers and contacts get the feeling they are dealing with a real office, where they are helped efficiently on the phone and where mail and deliveries are received in your company’s name.
Moreover, the secretarial team can transfer your calls directly to a home number or mobile as agreed. A Parkoffice-operator filters your calls according to the given instructions so that you’re not constantly and needlessly disturbed while at work. Your (registered) mail, faxes and deliveries are also treated according to your instructions by the same secretary, in order to avoid confusion and misunderstandings.
If you like, you can receive your contacts in a stylish day office, thus turning your virtual office into a real office, with secretary, warm and cold beverages, catering, scan and copier facilities etc.
Does the prospect of spending more time on your core business sound good to you? We gladly help you with the establishment of your virtual office or with one of our other services. Don’t hesitate to contact us for an introduction to Parkoffice Ghent or Kortrijk!